Effective Date: 03/30/2026
Welcome to Timeless Timber. These Terms & Conditions govern your use of our website and services. By accessing or using this website, you agree to comply with these terms.
🪵 1. About Us
Timeless Timber provides timber products, wood solutions, and related services across Kenya. Our offerings include supply of construction timber, custom wood products, and project-based solutions.
📌 2. Use of Website
By using our website, you agree to:
- Provide accurate and truthful information when submitting forms
- Use the website only for lawful purposes
- Not engage in any activity that may harm or disrupt the website
We reserve the right to restrict access if misuse is detected.
📄 3. Quotes & Pricing
- All quote requests submitted through our website are non-binding
- Prices provided are subject to change based on availability, quantity, and specifications
- Final pricing will be confirmed after reviewing full project details
📦 4. Orders & Payments
- Orders are only confirmed after agreement on pricing, specifications, and availability
- Payment terms will be communicated during order confirmation
- We reserve the right to decline or cancel any order if necessary
🚚 5. Delivery
- Delivery timelines depend on product availability, location, and order size
- While we aim to meet agreed timelines, delays may occur due to unforeseen circumstances
- Delivery costs (if applicable) will be communicated in advance
🔁 6. Returns & Refunds
- Due to the nature of timber products, returns are handled on a case-by-case basis
- Any issues must be reported within a reasonable time after delivery
- Refunds or replacements will be assessed based on the condition and agreement terms
🌳 7. Product Information
We strive to ensure all product descriptions and details are accurate. However:
- Timber is a natural material and may vary in color, texture, and grain
- Images shown are for illustration purposes only
🔐 8. Intellectual Property
All content on this website, including text, images, and branding, is the property of Timeless Timber and may not be used without permission.
⚠️ 9. Limitation of Liability
Timeless Timber shall not be held liable for:
- Indirect or consequential losses
- Delays caused by external factors beyond our control
- Misuse of products after delivery
📍 10. Governing Law
These Terms & Conditions are governed by the laws of Kenya. Any disputes arising will be subject to the jurisdiction of Kenyan courts.
📞 11. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
- Email: info@timelesstimber.co.ke
- Phone: +254 768 097 383
🔄 12. Changes to Terms
We may update these Terms & Conditions from time to time. Updates will be posted on this page with the revised effective date.
🌿 Final Note
By using this website or engaging our services, you agree to these Terms & Conditions.